Support
Everything you need to know about buying, selling, payments, disputes, and account security on Marketing Epic Panel.
buyers
Yes, 100% safe. We operate a strictly moderated marketplace. Every transaction is secured by our bulletproof Escrow system, meaning your funds are never handed to the seller until you have successfully secured the account.
buyers
They won't get your money, and they will be permanently banned. Our Escrow system locks your payment. If a seller fails to deliver or delivers a misrepresented account, you simply open a dispute, and we refund your money.
buyers
Buyers pay a flat 5% platform fee. This funds our 24/7 arbitration team, KYC verification infrastructure, and the Escrow system that guarantees your purchase is 100% risk-free.
sellers
We do not allow unverified sellers. You must submit a strict Know Your Customer (KYC) application. Once our compliance team verifies your identity, you will be authorized to list assets.
sellers
We protect our verified sellers just as fiercely as buyers. If you provide irrefutable proof of delivery (screenshots, video recordings, and chat logs), we will release the funds to you. Any buyer caught committing fraud is permanently banned.
payments
We accept cryptocurrency (via Cryptomus) and marketplace wallet balance. Crypto payments ensure irreversible, secure, and immediate funding for escrow without chargeback risks.
disputes
If there is an issue during the inspection window, you must click 'Open Dispute'. This freezes the escrow funds immediately. Our 24/7 arbitration team will review chat logs and evidence from both parties and make a final, binding decision.
account
Navigate to the login page and click 'Forgot Password'. You will receive a secure, one-time reset link to your verified email address.